Privacy Policy

At Tivrah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your details when you visit our website or place an order with us.

Information We Collect

When you use our website, we may collect basic personal information required to process your order and provide better service.

• Name, phone number, email address, and shipping address.
• Order details, payment status, and purchase history.
• Information shared through customer support, WhatsApp, email, or contact forms.
• Website usage details such as browser type, device information, and IP address.

How We Use Your Information

We use your information only for order processing, delivery, support, and improving your shopping experience.

• To confirm, process, and deliver your orders.
• To send order updates, tracking details, and customer support messages.
• To improve our website, products, and customer service.
• To send promotional offers or updates, where permitted.
• To prevent fraud, misuse, and unauthorized transactions.

Payment Information

Tivrah does not store your complete card, UPI, net banking, or wallet details. All payments are processed securely through trusted third-party payment gateways.

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, analyze website traffic, and show relevant offers. You can disable cookies from your browser settings if you prefer.

Sharing of Information

We do not sell your personal information. However, we may share necessary details with trusted service providers to complete your order and operate our business.

• Courier and delivery partners.
• Payment gateway providers.
• Website hosting and technology service providers.
• Legal or government authorities, if required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.

Marketing Communication

With your consent, we may send you updates about new collections, offers, discounts, and promotions. You can opt out of marketing messages at any time.

Your Rights

You may contact us to request access, correction, update, or deletion of your personal information, subject to applicable laws and business requirements.

Third-Party Links

Our website may contain links to third-party websites or payment pages. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

Tivrah may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Last updated: 02 May 2026

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@tivrah.in

Last updated: 02 May 2026